GLOBAL SHIPPING GUIDANCE
1. How to Use WorldShopping
When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
Add your favorite items to the WorldShopping cart. Click “Add to Cart” on the WorldShopping banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
→ Explore WorldShopping Guide for More Details.
2. Fee
WorldShopping will charge 10% service fee on the “Total Product Price”*.
Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee, and Other Fees (if any). For details, see: WorldShopping Fees.
*Total Product Price = (Product Price + Domestic Shipping Fee in Japan).
3. Payment
About Overseas Delivery:
You can request "WorldShopping" to buy items on your behalf and have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→ Explore How WorldShopping Purchases and Delivers As Your Agent to know more.
4. For International Customers
As WorldShopping buys a product on behalf of the customer, we cannot accept any changes in the order such as order cancellation or returns once an order has been placed with WorldShopping. We request your understanding and ask you to confirm all the product details before placing the order. For more details, see here: WorldShopping FAQ.
5. About Inquiries
Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links:
KOIMARI-Made by RINKUROU
SHIGARAKI-YAKI
JAPANESE TAPESTRIES
KUTANI-YAKI